# Can't get Navagraph to become operational after all the downloads **URL:** \ **Category:** Site Feedback\ **Created:** [February 21, 2024, 1:40pm UTC](https://forum.navigraph.com/t/cant-get-navagraph-to-become-operational-after-all-the-downloads/14895 "2024-02-21T13:40:55Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\ **Post date:** [February 22, 2024, 8:25pm UTC](https://forum.navigraph.com/t/cant-get-navagraph-to-become-operational-after-all-the-downloads/14895/4 "2024-02-22T20:25:02Z")
Let’s take one thing at a time. > [@teetzell](#): > > There is some differences in steps on my end having to do with the one time sign-in code but I’m signed into my account all during downloads There should be **no difference** for you compared to my steps when downloading our apps. You should be able to follow my steps word by word, without exceptions. Please tell me what steps you took and where things did not align with what I showed you - this is essential for me to help you! What steps did you perform? Where did you get stuck? * * * > [@teetzell](#): > > Also Navagraph Hub shows “No Simulators Found” when you open it up The Navigraph Hub is only used for **Microsoft Flight Simulator** - not X-Plane. That is why I did **not** include this application in any of my instructions above. It is not usable in your situation. * * * > [@teetzell](#): > > When I am in an aircraft in X-plane flying a plane I click on the Plug-Ins tab, Navagraph Charts appears but nothing happens. Don’t know what to do. I am sorry, I don’t understand what you mean. Navigraph Charts is not available in the plugin tab in X-Plane. Could you send me a screenshot of what you are seeing? You can find instructions on how to do that here: [Posting Guide - Uploading Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots/116) Kind Regards, Malte --- _[View the full topic](https://forum.navigraph.com/t/cant-get-navagraph-to-become-operational-after-all-the-downloads/14895)._