# Cannot sign in Simbrief, blank QR code

**URL:** <https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150>\
**Category:** Dispatch for MSFS\
**Created:** [August 21, 2026, 10:15pm UTC](https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150 "2026-08-21T22:15:59Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![theglideslope](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/theglideslope/32/30070_2.png) [@theglideslope](https://forum.navigraph.com/u/theglideslope)\
**Post date:** [August 21, 2026, 10:15pm UTC](https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150/1 "2026-08-21T22:15:59Z")

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This is my current state of the Simbrief app. It’s signed off and doesn’t allow to log in, no QR code, no numerical code, nothing works. Navigraph App works, so does Navigraph Hub, Simbrief in browser is ok too.

 ![2026-08-21 23_15_38-Microsoft Flight Simulator 2024 - 1.8.14.0](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/e/5/e598bbb57dd8c3b4be69dce3ec5b635757929d28.jpeg)

I have uninstalled the app, reinstalled, uninstalled again, downloaded the installer from the simbrief downloads page, reinstalled, deleted the WASM folders, reset all logged devices using simbrief, nothing worked. Need help here.

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**Author:** ![theglideslope](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/theglideslope/32/30070_2.png) [@theglideslope](https://forum.navigraph.com/u/theglideslope)\
**Post date:** [August 21, 2026, 10:52pm UTC](https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150/2 "2026-08-21T22:52:30Z")

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Found the solution… well, the workaround. Uninstalled and reinstalled Miravia’s EDPro, Simbrief app is now able to log in. This thread can be closed, thanks.

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**Author:** ![GordonNG](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/gordonng/32/27797_2.png) [@GordonNG](https://forum.navigraph.com/u/GordonNG)\
**Post date:** [August 22, 2026, 3:03pm UTC](https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150/3 "2026-08-22T15:03:47Z")

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Thanks a lot for reporting. This has very recently been reported so our development team has been notified and we’re investigating what the issue actually is.

I would recommend you bring this to the attention of the Miravia team too.

Thanks again!!

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**Author:** ![theglideslope](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/theglideslope/32/30070_2.png) [@theglideslope](https://forum.navigraph.com/u/theglideslope)\
**Post date:** [August 22, 2026, 9:42pm UTC](https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150/4 "2026-08-22T21:42:44Z")

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I did mention it to Miravia and they said their next update should solve this issue on their side.

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**Author:** ![GordonNG](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/gordonng/32/27797_2.png) [@GordonNG](https://forum.navigraph.com/u/GordonNG)\
**Post date:** [August 23, 2026, 3:12pm UTC](https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150/5 "2026-08-23T15:12:36Z")

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Awesome! Thanks a lot for the update.

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [August 25, 2026, 3:12pm UTC](https://forum.navigraph.com/t/cannot-sign-in-simbrief-blank-qr-code/24150/6 "2026-08-25T15:12:51Z")

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Closed on August 25, 2026, 3:12pm UTC

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