# Cannot complete W/B or passenger boarding

**URL:** <https://forum.navigraph.com/t/cannot-complete-w-b-or-passenger-boarding/12671>\
**Category:** General MSFS Data\
**Created:** [July 3, 2023, 11:08pm UTC](https://forum.navigraph.com/t/cannot-complete-w-b-or-passenger-boarding/12671 "2023-07-03T23:08:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![rsauerbrun](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@rsauerbrun](https://forum.navigraph.com/u/rsauerbrun)\
**Post date:** [July 3, 2023, 11:08pm UTC](https://forum.navigraph.com/t/cannot-complete-w-b-or-passenger-boarding/12671/1 "2023-07-03T23:08:04Z")

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Using the Fly-by-wire A320N and the EFB to load my SimBrief flight plan. All goes well until I try to start boarding. I have load data in the plan, but it will not import into the Payload area of the A320N.

 ![Simbreif](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/f/f0558c3b4cc447015c2d55636a59fb8aa29969f0.jpeg)

 ![EFB](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/f/f240c347b3d109d0523b766e08cf88fff36b5020.jpeg)

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**Author:** ![jsokoloff](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/jsokoloff/32/5259_2.png) [@jsokoloff](https://forum.navigraph.com/u/jsokoloff)\
**Post date:** [July 4, 2023, 4:32am UTC](https://forum.navigraph.com/t/cannot-complete-w-b-or-passenger-boarding/12671/2 "2023-07-04T04:32:57Z")

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Hello. Can you verify that your SimBrief ID is entered into the FBW A320?

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**Author:** ![rsauerbrun](https://avatars.discourse-cdn.com/v4/letter/r/90db22/32.png) [@rsauerbrun](https://forum.navigraph.com/u/rsauerbrun)\
**Post date:** [July 4, 2023, 5:13am UTC](https://forum.navigraph.com/t/cannot-complete-w-b-or-passenger-boarding/12671/3 "2023-07-04T05:13:51Z")

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Yes, it is, and the flight plan loads as normal

Richard Sauerbrun

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [July 11, 2023, 5:14am UTC](https://forum.navigraph.com/t/cannot-complete-w-b-or-passenger-boarding/12671/4 "2023-07-11T05:14:39Z")

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Closed on July 11, 2023, 5:14am UTC

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