# Cannnot sign into navigraph on my pc

**URL:** <https://forum.navigraph.com/t/cannnot-sign-into-navigraph-on-my-pc/24438>\
**Category:** Site Feedback\
**Created:** [October 3, 2026, 3:45pm UTC](https://forum.navigraph.com/t/cannnot-sign-into-navigraph-on-my-pc/24438 "2026-10-03T15:45:20Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![GordonNG](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/gordonng/32/27797_2.png) [@GordonNG](https://forum.navigraph.com/u/GordonNG)\
**Post date:** [October 4, 2026, 10:07am UTC](https://forum.navigraph.com/t/cannnot-sign-into-navigraph-on-my-pc/24438/3 "2026-10-04T10:07:57Z")

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Hello,

Please try the advice given in this post. If you are still having issues, let us know.

> [@Unable to login to Navi graph account on PC](https://forum.navigraph.com/t/unable-to-login-to-navi-graph-account-on-pc/24396/9):
>
> Please see attached logs requested This is the google chrome web browser login error when trying to login to either SimBrief or Navigraph account: This site can’t be reached [identity.api.navigraph.com](http://identity.api.navigraph.com) refused to connect. Try: Checking the connection Checking the proxy and the firewall ERR\_CONNECTION\_REFUSED When trying to sign into navigraph hub this is the error: have spent most of the day troubleshooting the chrome web browser login error when trying to login to either SimBr…

Thanks,

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