# Blank map in the in-game panel

**URL:** <https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610>\
**Category:** MSFS In-Game Panel\
**Created:** [January 25, 2024, 9:08am UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610 "2024-01-25T09:08:20Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Kurtili](https://avatars.discourse-cdn.com/v4/letter/k/e9c0ed/32.png) [@Kurtili](https://forum.navigraph.com/u/Kurtili)\
**Post date:** [January 25, 2024, 9:08am UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/1 "2024-01-25T09:08:20Z")

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Thank you for your help. Unfortunately there is now a new problem. The gates and taxiways can no longer be displayed in the Sim (only there). This is especially a problem in VR. Can you help here too?

 ![Microsoft Flight Simulator Screenshot 2024.01.25 - 09.13.07.17](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/b/0/b0b32bedd21a029dad72614c9506e3cb83751783.jpeg)

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [January 25, 2024, 9:52am UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/2 "2024-01-25T09:52:33Z")

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Hello, welcome to our forum!

Thanks for reporting this, we’re looking into it!

Kind Regards,  
Malte

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**Author:** ![Blodwyn76](https://avatars.discourse-cdn.com/v4/letter/b/7ba0ec/32.png) [@Blodwyn76](https://forum.navigraph.com/u/Blodwyn76)\
**Post date:** [January 25, 2024, 10:51am UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/3 "2024-01-25T10:51:40Z")

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Experiencing the same issue today (yesterday all was fine). Blank maps in the Ingame Panel of MSFS, also in the AllInOne Panel. Cloud and iOS app work as usual. PS: only the satellite map seems to work (IFR, VFR, World Map don’t).  
Sounds like the same problem like here:  
[https://forum.navigraph.com/t/navigraph-icon-showing-but-maps-in-game-panel-wont-open/7430](https://forum.navigraph.com/t/navigraph-icon-showing-but-maps-in-game-panel-wont-open/7430)

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [January 25, 2024, 11:09am UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/4 "2024-01-25T11:09:32Z")

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We have found the issue, and fixing it is going to take a couple of hours at least.  
Apologies for the inconvenience!

* * *

> [@Blodwyn76](#):
>
> Sounds like the same problem like here:  
> [Navigraph Icon showing, but maps (In-game Panel) won't open](https://forum.navigraph.com/t/navigraph-icon-showing-but-maps-in-game-panel-wont-open/7430)

This is not related at all, but thank you for trying to find similar issues!

Kind Regards,  
Malte

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**Author:** ![ecools](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@ecools](https://forum.navigraph.com/u/ecools)\
**Post date:** [January 25, 2024, 11:48am UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/5 "2024-01-25T11:48:26Z")

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Hello,  
Same issue for me. Navigraph charts do not load in the MSFS Sim and same problem in Simbrief (Flightplans OK but no Navigraph charts available in any mode (VFR, IFR…). Strange as standalone Navigraph charts application runs without problem. Thanks in advance for the help

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [January 25, 2024, 11:52am UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/6 "2024-01-25T11:52:47Z")

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This is fully expected at the moment, we’re working on a fix!

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**Author:** ![KaptenEk](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/kaptenek/32/28071_2.png) [@KaptenEk](https://forum.navigraph.com/u/KaptenEk)\
**Post date:** [January 25, 2024, 3:58pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/7 "2024-01-25T15:58:09Z")

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Also blank maps in PMS GTN.

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**Author:** ![whatisthematrix](https://avatars.discourse-cdn.com/v4/letter/w/7993a0/32.png) [@whatisthematrix](https://forum.navigraph.com/u/whatisthematrix)\
**Post date:** [January 25, 2024, 4:30pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/8 "2024-01-25T16:30:49Z")

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17:30h CET still down!!!

-navigraph app not loadong map  
-pmdg efb map not loading

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**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [January 25, 2024, 5:57pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/9 "2024-01-25T17:57:52Z")

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Hello everyone! Please try again now.

Things should be up again, and we are monitoring the situation closely.

Thank your for your patience!

Kind Regards,  
Malte

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**Author:** ![tibononoX](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/tibononox/32/16950_2.png) [@tibononoX](https://forum.navigraph.com/u/tibononoX)\
**Post date:** [January 25, 2024, 5:59pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/10 "2024-01-25T17:59:56Z")

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Just came here to check if the issue was only on my end or not, saw your post a minute ago, everything now seems to work perfectly!

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**Author:** ![KaptenEk](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/kaptenek/32/28071_2.png) [@KaptenEk](https://forum.navigraph.com/u/KaptenEk)\
**Post date:** [January 25, 2024, 6:48pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/11 "2024-01-25T18:48:18Z")

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Looks like it working again

 ![IMG_9089](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/2/7/27748e41d0d49c3599ae48c9329de8521ed1be91.jpeg)

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**Author:** ![KLM999X](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@KLM999X](https://forum.navigraph.com/u/KLM999X)\
**Post date:** [January 25, 2024, 6:58pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/12 "2024-01-25T18:58:32Z")

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![graph](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/6/6/6687861c56d3d1e5156f989777d3ee5d80648296.jpeg)

Same here

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<div class="post-metadata">

**Author:** ![skysail](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/skysail/32/304_2.png) [@skysail](https://forum.navigraph.com/u/skysail)\
**Post date:** [January 25, 2024, 8:36pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/13 "2024-01-25T20:36:13Z")

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That does not look expected. Please restart your simulator (or close then open the panel)!

This is what it should look like:

 ![Navigraph Charts 01-25@2x](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/4/a/4a9135866ce7153f5c3a67306814b532b9293fee.jpeg)

Kind Regards,  
Malte

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [January 27, 2024, 8:36pm UTC](https://forum.navigraph.com/t/blank-map-in-the-in-game-panel/14610/14 "2024-01-27T20:36:45Z")

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