# BA Virtual integration fails with SimBrief for new account

**URL:** <https://forum.navigraph.com/t/ba-virtual-integration-fails-with-simbrief-for-new-account/24101>\
**Category:** API\
**Created:** [August 16, 2026, 9:06am UTC](https://forum.navigraph.com/t/ba-virtual-integration-fails-with-simbrief-for-new-account/24101 "2026-08-16T09:06:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![StabilizedAirplane34](https://avatars.discourse-cdn.com/v4/letter/s/d78d45/32.png) [@StabilizedAirplane34](https://forum.navigraph.com/u/StabilizedAirplane34)\
**Post date:** [August 16, 2026, 9:06am UTC](https://forum.navigraph.com/t/ba-virtual-integration-fails-with-simbrief-for-new-account/24101/1 "2026-08-16T09:06:42Z")

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Hello

BA Virtual web site is integrated with simbrief to provide accurate flight plans.

The url called is something like : [https://www.simbrief.com/ofp/ofp.loader.api.php](https://www.simbrief.com/ofp/ofp.loader.api.php)

With my brand new account (with Nav data subscription) it is not working and the progress bar is either a 1% and is not moving or in “Processing” with 0%.

If I test it with my old account having no subscription I does work ! I’m having the flight plan provided in a second.

I do all my test with fresh clean browser cache. I do log each time to simbrief.

Could you help ?

Thanks!

PS: I tried with multiple airport, the behavior is the same.

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**Author:** ![SimBrief](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/simbrief/32/4850_2.png) [@SimBrief](https://forum.navigraph.com/u/SimBrief)\
**Post date:** [August 16, 2026, 3:29pm UTC](https://forum.navigraph.com/t/ba-virtual-integration-fails-with-simbrief-for-new-account/24101/2 "2026-08-16T15:29:58Z")

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Hi, very strange. I tried but could not reproduce it.

When it gets stuck next time, can you press F12 to open the developer tools, go to the console tab, and take a screenshot of what is displayed there? Are there any errors?

Best regards,

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**Author:** ![StabilizedAirplane34](https://avatars.discourse-cdn.com/v4/letter/s/d78d45/32.png) [@StabilizedAirplane34](https://forum.navigraph.com/u/StabilizedAirplane34)\
**Post date:** [August 17, 2026, 5:50pm UTC](https://forum.navigraph.com/t/ba-virtual-integration-fails-with-simbrief-for-new-account/24101/3 "2026-08-17T17:50:05Z")

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Hi thanks to come back to me. There was no error. Just nothing moving at all.

The issue seems to be solved today. Indeed, pretty strange.

KR