# Apple sign in and cache moving problems

**URL:** <https://forum.navigraph.com/t/apple-sign-in-and-cache-moving-problems/23656>\
**Category:** General\
**Created:** [June 11, 2026, 9:03pm UTC](https://forum.navigraph.com/t/apple-sign-in-and-cache-moving-problems/23656 "2026-06-11T21:03:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SomeRandomAvgeek](https://avatars.discourse-cdn.com/v4/letter/s/5f8ce5/32.png) [@SomeRandomAvgeek](https://forum.navigraph.com/u/SomeRandomAvgeek)\
**Post date:** [June 11, 2026, 9:03pm UTC](https://forum.navigraph.com/t/apple-sign-in-and-cache-moving-problems/23656/1 "2026-06-11T21:03:11Z")

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Hello. I am having some trouble with transferring my account’s cache into a new one. I used the Apple login, but my iCloud storage is way past full, and because of that, I can’t receive a password, reset or anything like that as I have forgotten if I even had a password in the first place. Any help would be appreciated

 ![IMG_5764](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/3X/b/d/bd07e6758c87efe4897c5090478b3d9050cac73e.jpeg)

be much appreciated.

iPhone 11 iOS 26.3

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**Author:** ![SimBrief](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/simbrief/32/4850_2.png) [@SimBrief](https://forum.navigraph.com/u/SimBrief)\
**Post date:** [June 16, 2026, 7:13pm UTC](https://forum.navigraph.com/t/apple-sign-in-and-cache-moving-problems/23656/2 "2026-06-16T19:13:24Z")

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Hi, as this request involves account details, please email us at [account@navigraph.com](mailto:account@navigraph.com) with your current account details, and the username/email of the old account you are trying to import.

Cheers,

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**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\
**Post date:** [June 23, 2026, 7:14pm UTC](https://forum.navigraph.com/t/apple-sign-in-and-cache-moving-problems/23656/3 "2026-06-23T19:14:14Z")

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