# Aircraft not showing in charts

**URL:** <https://forum.navigraph.com/t/aircraft-not-showing-in-charts/7236>\
**Category:** Simlink/Moving Map\
**Created:** [January 21, 2022, 8:01am UTC](https://forum.navigraph.com/t/aircraft-not-showing-in-charts/7236 "2022-01-21T08:01:33Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![lobydozer](https://avatars.discourse-cdn.com/v4/letter/l/958977/32.png) [@lobydozer](https://forum.navigraph.com/u/lobydozer)\
**Post date:** [January 21, 2022, 8:01am UTC](https://forum.navigraph.com/t/aircraft-not-showing-in-charts/7236/1 "2022-01-21T08:01:33Z")

</div>

New to Navigraph and has been working as expected for first three weeks.  
Running Windows 10 with MSFS on desktop. Simlink installed.

Accessing chart clouds on Windows 8 Laptop.  
Over the last couple of days I have “Cannot connect to simulator” showing on laptop after selecting arrow logo.  
Other areas of map on Laptop is working as expected.  
I note a similar topic however that one seemed to concentrate on Windows 11  
I hope that a basic non technical fix for this is available. My first thought is to delete all and reinstall. Any help appreciated  
Thom

---

<div class="post-metadata">

**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\
**Post date:** [January 25, 2022, 11:25pm UTC](https://forum.navigraph.com/t/aircraft-not-showing-in-charts/7236/2 "2022-01-25T23:25:02Z")

</div>

Hi Thom,

If this is still an issue, I suggest for FS machine:

Uninstall Simlink using Windows Programs and Features

[![image](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/e/e2455904695bbd8650dba37b6cc400e12fb6d72b.png)](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/2X/c/cf5a0a5b707969d9ca0b36eaa5e903813457a2fa.png)

If they exist delete directories  
c:\Users\username\AppData\Roaming\Navigraph\Simlink and c:\Program Files\Navigraph\Simlink

Then download and install latest [Simlink](https://navigraph.com/account/downloads/simlink)using the default prompted locations.

If still an issue, please posts a screenshot of Simlink Status page using [Posting Guide - Uploading Screenshots](https://forum.navigraph.com/t/posting-guide-uploading-screenshots/116)

Cheers  
Ian