403 Error on login

Navigraph Hub
1

Cannot sign in to Navigraph Academy (or Navigraph.com in general). After signing in, it immediately falls back to Login Callback. I already did all the usual fixes, clear browser data (1 week), tried from incognito mode..etc all with the same results. I have no issues on Android tablet to use Charts.

From Google Chrome console, I see these issues:

installHook.js:1 [WARN] 0-academy-web - authCallback Validation, iat rejected id_token was issued too far away from the current time
overrideMethod @ installHook.js:1
(anonymous) @ main-ATNC3Q4K.js:6649Understand this warning
installHook.js:1 [ERROR] 0-academy-web - Error: authorizedCallback, token(s) validation failed, resetting. Hash:

2

Hello,

Welcome back to the Navigraph forum!

Please ensure that your operating system’s date and time are synchronized with the internet and set to auto-sync. If you are using a VPN or proxy settings, please disable them and try sign-in again.

If you continue to experience issues, feel free to let us know.

Thank you!

Best Regards,
Vishal Ahir
Navigraph

3

It was a time issue indeed! I fixed the time issue and I can login fine now, thanks!