# 23 May 2026 - Connection issues **URL:** \ **Category:** Navigraph Hub\ **Created:** [May 23, 2026, 1:13am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500 "2026-05-23T01:13:36Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![sbraiding](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@sbraiding](https://forum.navigraph.com/u/sbraiding)\ **Post date:** [May 23, 2026, 1:13am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/1 "2026-05-23T01:13:36Z")
Are there connection issues at the moment? Logins not working for the hub, charts and Simbrief just times out. ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [May 23, 2026, 1:36am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/2 "2026-05-23T01:36:12Z")
We have no reported server issues. I was just able to use Hub, Charts, and SimBrief without error. I would look at your internet connection. Try resetting your modem or connecting via a mobile hotspot. Cheers Ian ---
**Author:** ![sbraiding](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@sbraiding](https://forum.navigraph.com/u/sbraiding)\ **Post date:** [May 23, 2026, 1:37am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/3 "2026-05-23T01:37:48Z")
thanks Ian, strange that I’m not having any issues with other websites, or indeed this forum - I wonder if it is locality based? ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [May 23, 2026, 1:43am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/4 "2026-05-23T01:43:15Z")
I am also in Australia, and not aware of any “locality issues”. As I mentioned, try connecting to the internet via mobile phone hotspot to eliminate local connection issues. Cheers Ian ---
**Author:** ![sbraiding](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@sbraiding](https://forum.navigraph.com/u/sbraiding)\ **Post date:** [May 23, 2026, 2:00am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/5 "2026-05-23T02:00:09Z")
Ok, hotspot via mobile works - not sure what could be causing issues locally though. I have reset the NTD, and the router, I can access the Navigraph site, but when I click on the Login button I get nothing - I’ve cleared cookies, tried different browsers, one on Windows 11 and the other on Linux Mint, same issue - and it was working fine yesterday. what is the address that the login button calls? ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [May 23, 2026, 2:07am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/6 "2026-05-23T02:07:37Z")
The login button connects to our identity server. Try: Disable all antivirus and firewall Check your Windows time is synched to local real time. Cheers Ian ---
**Author:** ![sbraiding](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@sbraiding](https://forum.navigraph.com/u/sbraiding)\ **Post date:** [May 23, 2026, 2:09am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/7 "2026-05-23T02:09:40Z")
No antivirus in play either on my Win 11 or Linux machines, times on both machines are ok Finally got logged into the Navigraph site, incredibly slow. Ran a speedtest to my ISP and getting close enough to advertised speed of 500/50. Now I’m thinking perhaps a DNS issue with my ISP, but it does seem to be isolated to one site. EDIT: now seems to be working - I wonder if you were using cached credentials, as I was with my iPad hotspot connection. Maybe the authentication server instance did a restart? ---
**Author:** ![Ian](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.navigraph.com/ian/32/154_2.png) [@Ian](https://forum.navigraph.com/u/Ian)\ **Post date:** [May 23, 2026, 2:27am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/8 "2026-05-23T02:27:37Z")
I am glad the issue has been resolved. Happy flying. Cheers Ian ---
**Author:** ![sbraiding](https://avatars.discourse-cdn.com/v4/letter/s/958977/32.png) [@sbraiding](https://forum.navigraph.com/u/sbraiding)\ **Post date:** [May 23, 2026, 2:31am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/9 "2026-05-23T02:31:15Z")
Thanks for your assistance Ian Regards, Scott ---
**Author:** ![system](https://europe1.discourse-cdn.com/flex013/uploads/navigraph1/original/1X/4cc83e90d70ab312b1bd2d7527bddad309607265.png) [@system](https://forum.navigraph.com/u/system)\ **Post date:** [May 25, 2026, 2:31am UTC](https://forum.navigraph.com/t/23-may-2026-connection-issues/23500/10 "2026-05-25T02:31:54Z")
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