Search found 199 matches

by stephen
Thu May 04, 2017 9:29 am
Forum: Pre-purchase Questions
Topic: Support lets the customer wait
Replies: 9
Views: 2005

Re: Support lets the customer wait

Jürgen, Your last support e-mail was replied to on May 2. I checked your account support history, and your issue in March was replied to on March 28, and we never got a response. Therefore, I strongly suspect an e-mail delivery problem. Please check your spam/junk mail folder. Here is the latest re...
by stephen
Tue Apr 04, 2017 7:01 am
Forum: Pre-purchase Questions
Topic: Difference between Navigraph and "reality"?
Replies: 2
Views: 605

Re: Difference between Navigraph and "reality"?

In addition, the Products main page (m) says: Although the aeronautical data used in these products originates from suppliers within the real world aviation industry, and may seem up to date and accurate, the data has also been downsampled, merged and interpolated. Furthermore, the data is only made...
by stephen
Mon Apr 03, 2017 3:34 pm
Forum: Pre-purchase Questions
Topic: How can we automate navigraph subscription updates?
Replies: 4
Views: 1953

Re: How can we automate navigraph subscription updates?

Hi (your name, please?),

You mean auto-renewing annual subscriptions, like the Ultimate Monthly? It is being developed as we speak. It should be replacing the current static subscriptions within a month or so.

Regards,

Stephen
by stephen
Thu Mar 02, 2017 11:51 am
Forum: Pre-purchase Questions
Topic: Norton prevents the download of Manager 1.6.3 for Windows
Replies: 1
Views: 327

Re: Norton prevents the download of Manager 1.6.3 for Window

Álvaro,

Please see viewtopic.php?f=74&t=4146

I guess the only option is to temporarily disable Norton. There isn't much we can do about it, and reporting to Norton will almost certainly be a dead end.

Regards,

Stephen
by stephen
Fri Feb 10, 2017 11:07 pm
Forum: Pre-purchase Questions
Topic: "Uncovering next version of Charts"
Replies: 6
Views: 2180

Re: "Uncovering next version of Charts"

Ivan,

We posted a new blog post last week: http://blog.navigraph.com/

Regards,

Stephen
by stephen
Thu Jan 26, 2017 1:14 am
Forum: Pre-purchase Questions
Topic: Chart Manual/Legend
Replies: 3
Views: 558

Re: Chart Manual/Legend

James,

Yes, it is for the Lido format.

Regards,

Stephen
by stephen
Wed Jan 25, 2017 12:03 am
Forum: Pre-purchase Questions
Topic: Chart Manual/Legend
Replies: 3
Views: 558

Re: Chart Manual/Legend

James, Yes, a chart legend is available here: http://www.navigraph.com/forum/viewtopic.php?f=43&t=2327 (subscribers only). If you are referring to the CRAR charts (Country Rules and Regulations), then no, such charts are not available. Please note this blog post as we are soon launching signific...
by stephen
Thu Jan 05, 2017 2:36 pm
Forum: Pre-purchase Questions
Topic: xplane11
Replies: 2
Views: 624

Re: xplane11

Hi,

Please sign your posts with your real name. Thank you.

Yes, the FMS Data Manager fully supports X-Plane 11. In Settings -> Paths -> X-Plane 11, set the path to your X-Plane 11 installation.

Regards,

Stephen
by stephen
Sat Dec 31, 2016 2:43 pm
Forum: Pre-purchase Questions
Topic: PRE PAID CREDIT CARDS.
Replies: 1
Views: 303

Re: PRE PAID CREDIT CARDS.

Hi (your name, please?), Most likely it is blocked for international and/or online purchases. Call the card issuing bank and check. Another option is to use the Paypal inteface. Don't login to your PayPal account, instead select the option where you can charge a credit card. Since it uses a differen...
by stephen
Thu Dec 08, 2016 5:09 pm
Forum: Pre-purchase Questions
Topic: "Uncovering next version of Charts"
Replies: 6
Views: 2180

Re: "Uncovering next version of Charts"

Paul,

I just don't want to pay twice for a year of charts coverage when there ist a better option coming up.


This one we can clarify. All current subscriptions will be honored in full also after launching the new system. You will not pay twice.

Regards,

Stephen

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