Navigraph Support Forum

Jürgen, Your last support e-mail was replied to on May 2. I checked your account support history, and your issue in March was replied to on March 28, and we never got a response. Therefore, I strongly suspect an e-mail delivery problem. Please check your spam/junk mail folder. Here is the latest re...

In addition, the Products main page (m) says: Although the aeronautical data used in these products originates from suppliers within the real world aviation industry, and may seem up to date and accurate, the data has also been downsampled, merged and interpolated. Furthermore, the data is only made...

Hi (your name, please?),

You mean auto-renewing annual subscriptions, like the Ultimate Monthly? It is being developed as we speak. It should be replacing the current static subscriptions within a month or so.

Regards,

Stephen

Álvaro,

Please see viewtopic.php?f=74&t=4146

I guess the only option is to temporarily disable Norton. There isn't much we can do about it, and reporting to Norton will almost certainly be a dead end.

Regards,

Stephen

Ivan,

We posted a new blog post last week: http://blog.navigraph.com/

Regards,

Stephen

James,

Yes, it is for the Lido format.

Regards,

Stephen

James, Yes, a chart legend is available here: http://www.navigraph.com/forum/viewtopic.php?f=43&t=2327 (subscribers only). If you are referring to the CRAR charts (Country Rules and Regulations), then no, such charts are not available. Please note this blog post as we are soon launching signific...

Hi,

Please sign your posts with your real name. Thank you.

Yes, the FMS Data Manager fully supports X-Plane 11. In Settings -> Paths -> X-Plane 11, set the path to your X-Plane 11 installation.

Regards,

Stephen

Hi (your name, please?), Most likely it is blocked for international and/or online purchases. Call the card issuing bank and check. Another option is to use the Paypal inteface. Don't login to your PayPal account, instead select the option where you can charge a credit card. Since it uses a differen...

Paul,

I just don't want to pay twice for a year of charts coverage when there ist a better option coming up.

This one we can clarify. All current subscriptions will be honored in full also after launching the new system. You will not pay twice.

Regards,

Stephen