Search found 199 matches

by stephen
Fri Oct 20, 2017 9:57 am
Forum: Pre-purchase Questions
Topic: Existing Maps with rented maps
Replies: 6
Views: 2210

Re: Existing Maps with rented maps

Geoff, The new desktop version only works with subscriptions, and only with the new Jeppesen charts. The old system of individual purchases is discontinued since many years, but if you have the old version you can use it for a little while longer. I hope to see you as a subscriber soon. Regards, Ste...
by stephen
Fri Oct 13, 2017 3:24 pm
Forum: Pre-purchase Questions
Topic: Account renewal?
Replies: 1
Views: 902

Re: Account renewal?

Edwin,

Please send an e-mail to account@navigraph.com with your request and we'll see what we can do.

Regards,

Stephen
by stephen
Sun Oct 01, 2017 11:32 am
Forum: Pre-purchase Questions
Topic: I Need To Understand Some Things
Replies: 2
Views: 1902

Re: I Need To Understand Some Things

Dane, 1. Do you need Charts as well as FMS Data, what's the difference? FMS Data is the raw data you feed into your aircraft Flight Management System (FMS) computer or flight planning tools you are using. Charts are visual representations of the data. The charts we provide are from Jeppesen, and the...
by stephen
Wed Sep 06, 2017 2:34 pm
Forum: Pre-purchase Questions
Topic: Parking positions?
Replies: 2
Views: 1895

Re: Parking positions?

Torben,

Yes, they are. Example at KJFK:

gates.png


Regards,

Stephen
by stephen
Sun Sep 03, 2017 9:16 pm
Forum: Pre-purchase Questions
Topic: purchase data from aerosoft
Replies: 1
Views: 1120

Re: purchase data from aerosoft

Hi,

No, you cant. Only a Navigraph subscription can unlock Simbrief. Aerosoft is not a Navigraph product.

Regards,

Stephen
by stephen
Wed Aug 30, 2017 12:36 pm
Forum: Pre-purchase Questions
Topic: SubscriptionG
Replies: 1
Views: 967

Re: SubscriptionG

Hi (your name?),

Most likely you didn't press Next on the final screen in the payment window. It says something like Press Next to show receipt. Only when you press Next will the actual charge be made.

Regards,

Stephen
by stephen
Sun Aug 27, 2017 4:56 pm
Forum: Pre-purchase Questions
Topic: Access to older charts after expiry of subscription
Replies: 3
Views: 2200

Re: Access to older charts after expiry of subscription

Dominik,

No, for charts you need an active subscription to view them. All charts apps enter demo mode (only 2 airports available) the day your subscription expires.

Regards,

Stephen
by stephen
Thu Aug 17, 2017 4:20 pm
Forum: Pre-purchase Questions
Topic: Nav Data format & Flight Planning
Replies: 4
Views: 1630

Re: Nav Data format & Flight Planning

Hi, We don't offer data for real world applications. I sense from your request that this is for real world use since you mention "we" and want raw data. We don't offer raw ARINC 424 data, no. We only offer the processed formats recreational for flight simulation use mentioned on m. Regards...
by stephen
Mon Aug 07, 2017 3:47 pm
Forum: Pre-purchase Questions
Topic: Subscription renewal discount
Replies: 3
Views: 2062

Re: Subscription renewal discount

Sebastiaan,

The current subscriptions are auto-renewing, unless you unsubscribe. Just to clarify. Yes we will implement some discount also for the auto renewal, so it is beneficial to not unsubscribe.

Regards,

Stephen
by stephen
Mon Aug 07, 2017 12:39 pm
Forum: Pre-purchase Questions
Topic: One last question before to buy...
Replies: 2
Views: 1213

Re: One last question before to buy...

Andrea, The subscription is not linked to one PC. With a subscription you can access Desktop, iPad, Android and Cloud (web) app from any number of devices, as long as it is for your own personal use. The new apps that are currently in beta testing can show your flight route on the map. You can't con...

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