Search found 26 matches

by maxholt
Fri Apr 27, 2018 4:35 pm
Forum: Pre-purchase Questions
Topic: Is payment safe?
Replies: 3
Views: 311

Re: Is payment safe?

Hi Paul. Our payment methods are safe, yes. The basic subscription price for a Navigraph Ultimate Monthly is EUR 8.30 per month. To this amount we add VAT corresponding to the EU country you’re in. If you are outside of EU then we don’t add any VAT. In Sweden we charge EUR 10.38 to reflect the 25% V...
by maxholt
Sun Sep 10, 2017 1:57 pm
Forum: Pre-purchase Questions
Topic: Cannot purchase a subscription without credit card Via Paypal
Replies: 6
Views: 1874

Re: Cannot purchase a subscription without credit card Via P

Hi Kieran. I just went through the purchasing process myself to try to see what you mean. When I select to pay with PayPal, I am requested to log in to PayPal. After that, the only option available to me is to pay by card, because I didn't have sufficient funds in my PayPal account. You say, however...
by maxholt
Fri Sep 08, 2017 1:06 pm
Forum: Pre-purchase Questions
Topic: NEWBI QUESTIONS
Replies: 1
Views: 1461

Re: NEWBI QUESTIONS

Hi David. Welcome to Navigraph. At the moment, the only sanctioned way to view our charts is via the Charts software suite, i.e. Windows, Mac, iOS, Android or browser. This means viewing the charts outside of the simulator in the real world. We are getting more and more requests about also viewing t...
by maxholt
Fri Sep 01, 2017 5:14 pm
Forum: Pre-purchase Questions
Topic: Flight1 Aviation Technologies G1000 Student Pro
Replies: 2
Views: 2647

Re: Flight1 Aviation Technologies G1000 Student Pro

Hi Yvan. Welcome to Navigraph. We don't have info on WAAS approaches everywhere, but in several airports. Those airports tend to be in the US. As you may know, we currently have Charts 5 in production, but another version of the Charts software is soon going to be available. In Charts 5, we offer Lu...
by maxholt
Tue Aug 01, 2017 3:51 pm
Forum: Pre-purchase Questions
Topic: Charts subscription
Replies: 3
Views: 2164

Re: Charts subscription

Hi Jonfrederick. The annual charts subscription still exists. When you log in and navigate to m you will only see the following three options: 1. Upgrade to an Annual Subscription of Ultimate (FMS Data + Charts) 2. Upgrade to a Monthly Subscription of Ultimate (FMS Data + Charts) 3. Modify to an Ann...
by maxholt
Sat Jun 10, 2017 5:30 pm
Forum: Pre-purchase Questions
Topic: Simlink on networked computer
Replies: 6
Views: 4887

Re: Simlink on networked computer

Ouch, that's a lot in one go. I am have notified the team about you not having access to the forum. Until you have proper forum access, we can start a little debugging here if you like. Can I see your C:\ProgramData\Lockheed Martin\Prepar3D v3\dll.xml before and after installing Simlink? Also, do yo...
by maxholt
Fri Jun 09, 2017 4:32 pm
Forum: Pre-purchase Questions
Topic: Simlink on networked computer
Replies: 6
Views: 4887

Re: Simlink on networked computer

Hi Art.

That's exactly how it should work.

You might be interested in knowing that we are releasing Charts Desktop as well as Simlink with P3Dv4 support for Open Beta in just a few minutes. Check your inbox for an invitation to all subcsribers.

Cheers,

Magnus
by maxholt
Thu Jun 08, 2017 7:22 pm
Forum: Pre-purchase Questions
Topic: Simlink on networked computer
Replies: 6
Views: 4887

Re: Simlink on networked computer

Hi bauerart (what's your name?) Simlink is intended to be installed on the same computer as where you run the simulator. Simlink then sends the position reports from the simulator to a Navigraph server on the Internet. When you open any Charts software and log in with your account, Charts will fetch...
by maxholt
Wed May 17, 2017 3:25 pm
Forum: Pre-purchase Questions
Topic: PC replacement?
Replies: 1
Views: 1093

Re: PC replacement?

Hi John. I don't foresee any problems with what you are describing as long as you have current subscriptions and don't have any particular need to access older cycles. The current Charts software downloads what it needs online, so any charts you need on the new computer will be downloaded as they ar...
by maxholt
Thu Dec 08, 2016 3:18 pm
Forum: Pre-purchase Questions
Topic: "Uncovering next version of Charts"
Replies: 6
Views: 3306

Re: "Uncovering next version of Charts"

Hi Paul. The blog post you are referring to is intended to give some insight in the projects we are working on. We thought it would be a nice way to involve you guys in what we are working on. Since the projects are not released yet, practical details such as price, release date, coverage are not me...

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