Search found 210 matches

by stephen
Fri Sep 14, 2018 2:20 pm
Forum: Pre-purchase Questions
Topic: Buying subscription as a gift
Replies: 2
Views: 44

Re: Buying subscription as a gift

Hi (name?), Let's see what we can do. We don't have any mechanism for this, so it will be a manual process. Either A) he shares his account username and password with you temporarily, and you purchase the subscription using his account, and then he changes his password when done. Or B) you create yo...
by stephen
Thu Sep 13, 2018 2:18 pm
Forum: Pre-purchase Questions
Topic: 30 days subscription
Replies: 3
Views: 168

Re: 30 days subscription

Togarex (your name?),

Access to charts is blocked if you don’t have a subscription.

Regards,

Stephen
by stephen
Sun Sep 02, 2018 9:38 pm
Forum: Pre-purchase Questions
Topic: FreeDatabase w/ Aircraft Purchase
Replies: 1
Views: 60

Re: FreeDatabase w/ Aircraft Purchase

Hi (your name?), Navigraph does not distribute any free data. In some cases, we allow addon developers to bundle a dated dataset to come pre-installed with your aircraft. Such default datasets are distibuted by the addon developer, courtesy of Navigraph, so you can use the FMC out of the box, even t...
by stephen
Thu Aug 23, 2018 1:25 am
Forum: Pre-purchase Questions
Topic: Any way to purchase charts for a certain region?
Replies: 3
Views: 98

Re: Any way to purchase charts for a certain region?

Adam, Thank you for the kind words! I know Netflix might be restricting content in certain regions, but this wasn't really the point :) I mean that you can't pay less for a subset of the Netflix or Spotify catalog. Even if I only listen to jazz, I can't pay a jazz-only subscription for 1 USD per mon...
by stephen
Wed Aug 22, 2018 10:55 pm
Forum: Pre-purchase Questions
Topic: Any way to purchase charts for a certain region?
Replies: 3
Views: 98

Re: Any way to purchase charts for a certain region?

Adam, Unfortunately no. See my response here: https://forum.navigraph.com/viewtopic.php?f=54&t=2621&p=11203#p11203 You can only have one chart open at a time, but we have a pinboard function where you can pin multiple charts and quickly switch/swipe between them. In fact, all our Charts apps have a ...
by stephen
Mon Aug 20, 2018 11:41 pm
Forum: Pre-purchase Questions
Topic: credit card purchase
Replies: 1
Views: 59

Re: credit card purchase

Robert, If your card is rejected, it is most likely your bank blocking the payment for some reason. Could be that we are not located in the U.S., or that we are a relatively small merchant, which are factors that could be determined to be "suspicious" by your bank. Please contact them and make them ...
by stephen
Tue Jul 24, 2018 12:07 am
Forum: Pre-purchase Questions
Topic: Cannot extend my Ultimate Annual subscription
Replies: 4
Views: 187

Re: Cannot extend my Ultimate Annual subscription

Anne,

It will be automatically charged your credit card. The amount will be 69.90 Euro (excl 21% dutch VAT) which is the regular amount (74.90 Euro excl VAT) minus the renewal discount (5 Euro excl VAT).

Regards,

Stephen
by stephen
Mon Jul 16, 2018 11:40 pm
Forum: Pre-purchase Questions
Topic: Bank transfer
Replies: 4
Views: 144

Re: Bank transfer

Jonas, Your post had nothing to do with the topic in which you originally posted, so I moved your post to a new topic. We don't accept bank transfer. However, we don't only accept credit cards - we accept Visa, MasterCard and AMEX regardless if they are debit or credit cards. If you have a Visa, Mas...
by stephen
Thu Jun 07, 2018 11:22 pm
Forum: Pre-purchase Questions
Topic: I have a question before subscribing to Charts
Replies: 6
Views: 537

Re: I have a question before subscribing to Charts

Richard, The Charts apps are completely standalone and do not need to run on your sim computer. You can run your simulator on one PC, and then run Charts Desktop on a second PC, and at the same time run our tablet app on an iPad. All apps can show your aircraft position with the Moving Maps function...
by stephen
Wed May 02, 2018 9:16 am
Forum: Pre-purchase Questions
Topic: Yearly subscription price rising?
Replies: 5
Views: 551

Re: Yearly subscription price rising?

Domingos, We didn't change the prices in two years leading up to the increase. We are not currently planning any further changes in pricing this year either. The 10-15% price increase was exceptional and due to the major product releases done last year. For example, our charts coverage increased wit...

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