Search found 201 matches

by stephen
Wed May 02, 2018 9:16 am
Forum: Pre-purchase Questions
Topic: Yearly subscription price rising?
Replies: 5
Views: 251

Re: Yearly subscription price rising?

Domingos, We didn't change the prices in two years leading up to the increase. We are not currently planning any further changes in pricing this year either. The 10-15% price increase was exceptional and due to the major product releases done last year. For example, our charts coverage increased wit...
by stephen
Sun Apr 29, 2018 1:29 pm
Forum: Pre-purchase Questions
Topic: Is payment safe?
Replies: 3
Views: 119

Re: Is payment safe?

Paul,

When you have an active subscription you can unsubscribe on the My Account -> Account Status page.

Regards,

Stephen
by stephen
Sun Mar 18, 2018 2:15 pm
Forum: Pre-purchase Questions
Topic: Unsubscribe after purchase
Replies: 1
Views: 145

Re: Unsubscribe after purchase

Hi (name?),

Answer is yes.

Regards,

Stephen
by stephen
Fri Mar 16, 2018 12:56 am
Forum: Pre-purchase Questions
Topic: I have a question before subscribing to Charts
Replies: 1
Views: 133

Re: I have a question before subscribing to Charts

Jesús, You can't add a separate Charts subscription. What you can do is to upgrade to Ultimate (Annual or Monthly), in this way there will be only one subscription with the two products. When you upgrade, your existing FMS Data subscription will be terminated and the remaining value credited to the ...
by stephen
Sun Mar 11, 2018 1:46 pm
Forum: Pre-purchase Questions
Topic: Yearly subscription price rising?
Replies: 5
Views: 251

Re: Yearly subscription price rising?

William,

Yes prices were increased slightly along with the new releases last year.

Regards,

Stephen
by stephen
Thu Mar 08, 2018 11:29 am
Forum: Pre-purchase Questions
Topic: Cannot purchase a subscription without credit card Via Paypal
Replies: 6
Views: 1256

Re: Cannot purchase a subscription without credit card Via Paypal

Hi (your name?), I'm sorry to hear that you are having problems. But your bank seems to be extremely restrictive if it doesn't allow any subscription payments in Europe. It is the first time I hear such a thing. There isn't anything we can do unfortunately, but if I were you I would really challenge...
by stephen
Wed Mar 07, 2018 7:44 am
Forum: Pre-purchase Questions
Topic: Why no FMS Data Monthly Subscription?
Replies: 3
Views: 239

Re: Why no FMS Data Monthly Subscription?

Kevin, 6.50 is without VAT. With 20% UK VAT, it is 7.8 Euro. So the difference for 4 such updates compared to Ultimate Monthly isn't 14 Euro but 8.64 Euro. It might have been clear to you, but at this moment the 4 cycle subscription expiry misunderstanding is still one of the most common issues in o...
by stephen
Tue Mar 06, 2018 10:10 pm
Forum: Pre-purchase Questions
Topic: Subscription renewal
Replies: 4
Views: 163

Re: Subscription renewal

Josef, Currently you don't see an Unsubscribe button, because your current subscription is of an old type. It expires on 20 March, and when you buy a new subscription after this date, the Unsubscribe button will appear. On https://www.navigraph.com/SubscriptionOptions.aspx you can see the pricing. F...
by stephen
Tue Mar 06, 2018 9:44 pm
Forum: Pre-purchase Questions
Topic: Subscription renewal
Replies: 4
Views: 163

Re: Subscription renewal

Josef, f you are interested in just getting occasional FMS Data, we suggest you subscribe to Ultimate Monthly, and unsubscribe immediately after subscribing . To do this, purchase an Ultimate Monthly subscription, and then go to https://www.navigraph.com/AccountStatus.aspx and press the Unsubscribe ...
by stephen
Sun Mar 04, 2018 10:41 pm
Forum: Pre-purchase Questions
Topic: Support for Infinite Flight?
Replies: 1
Views: 132

Re: Support for Infinite Flight?

Hi (your name?),

Infinite Flight is not on our roadmap at the moment. It may change if demand for this platform increases, but at this moment we don't see sufficient demand.

Regards,

Stephen

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