# Site Feedback

**URL:** https://forum.navigraph.com/c/site-feedback/2.md?page=3

[Latest](https://forum.navigraph.com/latest.md) · [Categories](https://forum.navigraph.com/categories.md) · [Tags](https://forum.navigraph.com/tags.md)

**Page:** 4

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## [Problème de connection](https://forum.navigraph.com/t/probleme-de-connection/14705)

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**Author:** [@Flops23](https://forum.navigraph.com/u/Flops23)\
**Replies:** 1\
**Last updated:** [January 31, 2024, 8:16pm UTC](https://forum.navigraph.com/t/probleme-de-connection/14705 "2024-01-31T20:16:53Z")

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Bonjour After creating an account on Navigraph I cannot log in, it leaves me on the home page Originally posted in French, translated by Google translate: Apres avoir crée un compte sur navigraph je n’arrive pas a …

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## [Issues with Loading OFP into the MSFS](https://forum.navigraph.com/t/issues-with-loading-ofp-into-the-msfs/14676)

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**Author:** [@Darda97](https://forum.navigraph.com/u/Darda97)\
**Replies:** 3\
**Last updated:** [January 29, 2024, 7:32pm UTC](https://forum.navigraph.com/t/issues-with-loading-ofp-into-the-msfs/14676 "2024-01-29T19:32:16Z")

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Dear NAvigraph team My name is \\Dardan Zeqiri and recently i installed navigraph in my ipad and PC . I am creating the flight plan into my personal ipad with navigraph with Simbierf Alias : Darda97 , but it’s not work…

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## [Looking for GNS 430 charts for xplane](https://forum.navigraph.com/t/looking-for-gns-430-charts-for-xplane/14455)

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**Author:** [@Justme61](https://forum.navigraph.com/u/Justme61)\
**Replies:** 1\
**Last updated:** [January 11, 2024, 5:52pm UTC](https://forum.navigraph.com/t/looking-for-gns-430-charts-for-xplane/14455 "2024-01-11T17:52:51Z")

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I made this account to see see if I can get the files needed. With no directions from Navigragh for new accounts and 1000’s of forums post trying to look for what I need is possible here! Where are they? I can not fi…

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## [FAA Sectionals](https://forum.navigraph.com/t/faa-sectionals/14278)

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**Author:** [@meh1951](https://forum.navigraph.com/u/meh1951)\
**Replies:** 2\
**Last updated:** [December 27, 2023, 9:42pm UTC](https://forum.navigraph.com/t/faa-sectionals/14278 "2023-12-27T21:42:29Z")

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Thanks guys …It has really been a “hoot” flying with sectionals. Just wanted to say thanks!! Good job! M

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## [Unable to manually download exe or zip files on Windows](https://forum.navigraph.com/t/unable-to-manually-download-exe-or-zip-files-on-windows/14153)

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**Author:** [@PhilippM](https://forum.navigraph.com/u/PhilippM)\
**Replies:** 3\
**Last updated:** [December 11, 2023, 9:54pm UTC](https://forum.navigraph.com/t/unable-to-manually-download-exe-or-zip-files-on-windows/14153 "2023-12-11T21:54:11Z")

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Hi there, I have an active ultimate subscription. I’m trying to manually download a zip file of FMS data. So I go to the downloads page: Downloads (navigraph.com), I’m definitely logged in because on the top right I se…

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## [Billing issues](https://forum.navigraph.com/t/billing-issues/14161)

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**Author:** [@Jdalo113](https://forum.navigraph.com/u/Jdalo113)\
**Replies:** 2\
**Last updated:** [December 11, 2023, 12:15am UTC](https://forum.navigraph.com/t/billing-issues/14161 "2023-12-11T00:15:25Z")

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I’m not sure why or what is going on; but my subscription renewal kept getting declined on PayPal (goes through my bank). So I tried Apple Pay, Google pay, my wife’s card, and a couple of my credit cards. Even tried maki…

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## [Navigraph Interface - Plea](https://forum.navigraph.com/t/navigraph-interface-plea/13988)

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**Author:** [@BillMoffat](https://forum.navigraph.com/u/BillMoffat)\
**Replies:** 1\
**Last updated:** [November 23, 2023, 2:17am UTC](https://forum.navigraph.com/t/navigraph-interface-plea/13988 "2023-11-23T02:17:06Z")

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Hi, I love using Navigraph, both internally and externally with MSFS. Two omissions are disappointing and I hope you can correct / add them in the future. a. Remembering your setup / configuration when you re-open the…

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## [P3D Committed Customers](https://forum.navigraph.com/t/p3d-committed-customers/13821)

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**Author:** [@ditchdr](https://forum.navigraph.com/u/ditchdr)\
**Replies:** 4\
**Last updated:** [November 7, 2023, 6:33pm UTC](https://forum.navigraph.com/t/p3d-committed-customers/13821 "2023-11-07T18:33:26Z")

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I am writing this here because I cannot respond to you on your recent news letter, Charts and SimBrief in the PMDG UFT, LVFR Airbus A330-900 NEO with Charts, OANS, and SimBrief, Maddog X Now with Charts Integration. I t…

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## [Failure to connect](https://forum.navigraph.com/t/failure-to-connect/13849)

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**Author:** [@justin48](https://forum.navigraph.com/u/justin48)\
**Replies:** 4\
**Last updated:** [November 6, 2023, 6:54pm UTC](https://forum.navigraph.com/t/failure-to-connect/13849 "2023-11-06T18:54:40Z")

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After years of using Navigraph with no issues, suddenly every time I try to bring up a flight I have created in Simlink, it starts to load, and then I get the dreaded “SOMETHING DIDN’T WORK OUT AS EXPECTED” message, and …

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## [Issues paying for subscription](https://forum.navigraph.com/t/issues-paying-for-subscription/13808)

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**Author:** [@ricochetv1](https://forum.navigraph.com/u/ricochetv1)\
**Replies:** 1\
**Last updated:** [November 3, 2023, 12:06pm UTC](https://forum.navigraph.com/t/issues-paying-for-subscription/13808 "2023-11-03T12:06:34Z")

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Almost every month, I get a notification that my payment has been refused by the bank. Then, I get a text from the bank’s fraud department asking if it’s a legitimate transaction. Unfortunately, by then, the damage has b…

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## [Downloading of paid versions of the navigraph database](https://forum.navigraph.com/t/downloading-of-paid-versions-of-the-navigraph-database/13809)

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**Author:** [@ricochetv1](https://forum.navigraph.com/u/ricochetv1)\
**Replies:** 1\
**Last updated:** [November 3, 2023, 12:01pm UTC](https://forum.navigraph.com/t/downloading-of-paid-versions-of-the-navigraph-database/13809 "2023-11-03T12:01:48Z")

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I should be able to freely download the last version of the Navigraph db that I have paid for, whether from the website, or through the FMS Data Manager. Just like I can use my last purchased version of the db on Simbrie…

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## [Welcome email contains link to Discord.com NOT Navigraph invitation to Discord](https://forum.navigraph.com/t/welcome-email-contains-link-to-discord-com-not-navigraph-invitation-to-discord/13707)

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**Author:** [@SoapySB](https://forum.navigraph.com/u/SoapySB)\
**Replies:** 0\
**Last updated:** [October 24, 2023, 1:25pm UTC](https://forum.navigraph.com/t/welcome-email-contains-link-to-discord-com-not-navigraph-invitation-to-discord/13707 "2023-10-24T13:25:51Z")

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The title says it all; clicking on the link for Discord on your welcome email link to Discord, not Navigraph’s Discord…

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## [Unable to connect simbreif](https://forum.navigraph.com/t/unable-to-connect-simbreif/13660)

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**Author:** [@Aerodynamicradar903](https://forum.navigraph.com/u/Aerodynamicradar903)\
**Replies:** 0\
**Last updated:** [October 19, 2023, 2:46am UTC](https://forum.navigraph.com/t/unable-to-connect-simbreif/13660 "2023-10-19T02:46:11Z")

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I Bringing up the TBM 930 the first time click on simbreif icon on Garmin I get the QR code I scan the code. This brings up a webpage asking me to link this device. I responded yes it returns that it has successfully con…

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## [How i got scammed!](https://forum.navigraph.com/t/how-i-got-scammed/13651)

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**Author:** [@SoaringPilot447](https://forum.navigraph.com/u/SoaringPilot447)\
**Replies:** 1\
**Last updated:** [October 18, 2023, 1:47pm UTC](https://forum.navigraph.com/t/how-i-got-scammed/13651 "2023-10-18T13:47:51Z")

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I GOT SCAMMED! I PAYED 100 NOK AND WHAT DO I GET BACK NOTHING I DID NOT GET UNLIMITED CHARTS IT SAYS I HAVE NO SUBSCRIPTION NEVER USING THIS SCAMGRAPH AGAIN!!!. whyy

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## [Bandwidth Usage?](https://forum.navigraph.com/t/bandwidth-usage/13614)

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**Author:** [@LTCSZSteve](https://forum.navigraph.com/u/LTCSZSteve)\
**Replies:** 1\
**Last updated:** [October 15, 2023, 9:12pm UTC](https://forum.navigraph.com/t/bandwidth-usage/13614 "2023-10-15T21:12:17Z")

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I wasn’t sure where to post this question: Hello: I am a new user of MSFS and am very interested in subscribing to Navigraph. Here is my question: Does usage of Navigraph require constant connection to the internet durin…

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## [How do I open a new window in the Charts app](https://forum.navigraph.com/t/how-do-i-open-a-new-window-in-the-charts-app/13151)

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**Author:** [@breadwild](https://forum.navigraph.com/u/breadwild)\
**Replies:** 0\
**Last updated:** [August 31, 2023, 2:43pm UTC](https://forum.navigraph.com/t/how-do-i-open-a-new-window-in-the-charts-app/13151 "2023-08-31T14:43:17Z")

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I’m on a Mac and after I close the Navigraph window, the chart icon is in my dock, with the gray dot underneath indicating the Chart app is still loaded, but clicking does not open an new window or session. There is no o…

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## [Attach images doesn't work](https://forum.navigraph.com/t/attach-images-doesnt-work/12958)

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**Author:** [@lmamane](https://forum.navigraph.com/u/lmamane)\
**Replies:** 2\
**Last updated:** [August 11, 2023, 7:37am UTC](https://forum.navigraph.com/t/attach-images-doesnt-work/12958 "2023-08-11T07:37:47Z")

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Each time I try to put a JPG or PNG file in a post, by clicking the “upload” button and choosing the file OR by pasting it directly into the edit box, I get an error message “Sorry, there was an error uploading that file…

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## [Double Charged for One Subscription](https://forum.navigraph.com/t/double-charged-for-one-subscription/12957)

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**Author:** [@SethWilliam](https://forum.navigraph.com/u/SethWilliam)\
**Replies:** 1\
**Last updated:** [August 10, 2023, 10:25am UTC](https://forum.navigraph.com/t/double-charged-for-one-subscription/12957 "2023-08-10T10:25:17Z")

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I clicked on the 9.05 Euro option to renew my subscription for a month with my usual payment method and it said the transaction failed. I then tried refreshing the page and clicking on renew again, with the same payment …

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## [Positive Forum Feedback](https://forum.navigraph.com/t/positive-forum-feedback/3107)

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**Author:** [@cessna729](https://forum.navigraph.com/u/cessna729)\
**Replies:** 2\
**Last updated:** [August 10, 2023, 3:22am UTC](https://forum.navigraph.com/t/positive-forum-feedback/3107 "2023-08-10T03:22:44Z")

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Hi to the team at Navigraph, Wow! great looking new forum, looking forward to posting and reading about Navigraph’s FMS data and Charts in the future. p.s. Many years ago I used to fly one of these. :smiley:

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## [Stop my yearly subscription from renewing](https://forum.navigraph.com/t/stop-my-yearly-subscription-from-renewing/12946)

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**Author:** [@N6722C](https://forum.navigraph.com/u/N6722C)\
**Replies:** 3\
**Last updated:** [August 9, 2023, 2:09pm UTC](https://forum.navigraph.com/t/stop-my-yearly-subscription-from-renewing/12946 "2023-08-09T14:09:44Z")

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How do I stop my yearly subscription from renewing ?

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## ["Watching" doesn't work](https://forum.navigraph.com/t/watching-doesnt-work/12864)

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**Author:** [@dwewers](https://forum.navigraph.com/u/dwewers)\
**Replies:** 3\
**Last updated:** [July 31, 2023, 2:17pm UTC](https://forum.navigraph.com/t/watching-doesnt-work/12864 "2023-07-31T14:17:08Z")

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I have the “Release Notes - AIRAC Cycle” topic flagged to notify me when there is a new post, but I never get a notification. (screenshot below)

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## [Subscribtion to navigraph](https://forum.navigraph.com/t/subscribtion-to-navigraph/12356)

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**Author:** [@Whatsanaliasagain](https://forum.navigraph.com/u/Whatsanaliasagain)\
**Replies:** 13\
**Last updated:** [June 2, 2023, 1:14pm UTC](https://forum.navigraph.com/t/subscribtion-to-navigraph/12356 "2023-06-02T13:14:50Z")

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When im at the Pricing page i click monthly Subscribtion and it says select payment Method but theres nothing there except a loading icon its been there For 8 minutes and im not Able to subscribe and my network connectio…

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## [Navigraph Hub login pushing charts subscription](https://forum.navigraph.com/t/navigraph-hub-login-pushing-charts-subscription/12205)

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**Author:** [@kevinh](https://forum.navigraph.com/u/kevinh)\
**Replies:** 2\
**Last updated:** [May 23, 2023, 9:13pm UTC](https://forum.navigraph.com/t/navigraph-hub-login-pushing-charts-subscription/12205 "2023-05-23T21:13:04Z")

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Signing in to update the Navigraph Hub opens a webpage suggesting I subscribe to charts. The only alternative is to click “No thanks - I’ll subscribe later”. Only I don’t need charts and I won’t be subscribing later. It’…

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## [Charts Idea](https://forum.navigraph.com/t/charts-idea/10347)

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**Author:** [@massynrc](https://forum.navigraph.com/u/massynrc)\
**Replies:** 1\
**Last updated:** [May 11, 2023, 5:19am UTC](https://forum.navigraph.com/t/charts-idea/10347 "2023-05-11T05:19:17Z")

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Hi Guys, On the New Charts Desktop App, On the Airport Weather, you decode the METAR wind directly. It would be a great idea, if you can convert the “true” wind as based on the METAR, to a magnetic wind and display that…

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## [ATC Integration](https://forum.navigraph.com/t/atc-integration/10792)

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**Author:** [@Madmapper](https://forum.navigraph.com/u/Madmapper)\
**Replies:** 2\
**Last updated:** [May 10, 2023, 5:26am UTC](https://forum.navigraph.com/t/atc-integration/10792 "2023-05-10T05:26:19Z")

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I have throughly enjoyed using Navigraph for all of my flight planning needs. Navigraph is packed with so many features that I use on a regular basis. However I believe that the Navigraph team should integrate a ATC fe…

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## [Distance-Bearing Ruler (foreflight style)](https://forum.navigraph.com/t/distance-bearing-ruler-foreflight-style/11745)

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**Author:** [@soup501](https://forum.navigraph.com/u/soup501)\
**Replies:** 0\
**Last updated:** [April 6, 2023, 6:43pm UTC](https://forum.navigraph.com/t/distance-bearing-ruler-foreflight-style/11745 "2023-04-06T18:43:50Z")

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Hi there! I love the charts and the app as they’re incredibly useful, especially flying outside of the US. I switched from foreflight to navigraph seamlessly, but the one thing I keep going back to foreflight for (while …

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## [One month payment](https://forum.navigraph.com/t/one-month-payment/11543)

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**Author:** [@Doggyfanpe](https://forum.navigraph.com/u/Doggyfanpe)\
**Replies:** 7\
**Last updated:** [April 2, 2023, 7:11pm UTC](https://forum.navigraph.com/t/one-month-payment/11543 "2023-04-02T19:11:38Z")

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Is it possible to make a one time payment for a month or a year, if yes then how?

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## [Navigraph charts unable to load flight plan](https://forum.navigraph.com/t/navigraph-charts-unable-to-load-flight-plan/10186)

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**Author:** [@Smasher1201](https://forum.navigraph.com/u/Smasher1201)\
**Replies:** 22\
**Last updated:** [March 20, 2023, 6:29am UTC](https://forum.navigraph.com/t/navigraph-charts-unable-to-load-flight-plan/10186 "2023-03-20T06:29:11Z")

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Hi, I am having an issue where by navigraph is unable to load up the page where I can choose what flights I want. I have tried using different devices all have given me the same result.

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## [Chart plotter in game app?](https://forum.navigraph.com/t/chart-plotter-in-game-app/11548)

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**Author:** [@mumraa](https://forum.navigraph.com/u/mumraa)\
**Replies:** 1\
**Last updated:** [March 19, 2023, 7:10pm UTC](https://forum.navigraph.com/t/chart-plotter-in-game-app/11548 "2023-03-19T19:10:11Z")

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Hi, I’m a private pilot and have recently purchased msfs, vr headset and navigraph primarily for VFR. In VR there is one simple thing missing in Navigraph that would revolutionise flying in VR for me and student pilots …

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## [Sign in page won't open](https://forum.navigraph.com/t/sign-in-page-wont-open/11031)

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**Author:** [@IA1200](https://forum.navigraph.com/u/IA1200)\
**Replies:** 8\
**Last updated:** [February 27, 2023, 5:39pm UTC](https://forum.navigraph.com/t/sign-in-page-wont-open/11031 "2023-02-27T17:39:00Z")

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I’ve been trying to sign into my account for a couple days now and every time I hit the “Sign In” icone, all it does it refreshes the page. I have tried everything.

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