# Site Feedback

**URL:** https://forum.navigraph.com/c/site-feedback/2.md?page=2

[Latest](https://forum.navigraph.com/latest.md) · [Categories](https://forum.navigraph.com/categories.md) · [Tags](https://forum.navigraph.com/tags.md)

**Page:** 3

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## [Flight plans saved across devices](https://forum.navigraph.com/t/flight-plans-saved-across-devices/17660)

<div class="topic-metadata">

**Author:** [@Flightsimmer000](https://forum.navigraph.com/u/Flightsimmer000)\
**Replies:** 1\
**Last updated:** [November 15, 2024, 1:29am UTC](https://forum.navigraph.com/t/flight-plans-saved-across-devices/17660 "2024-11-15T01:29:38Z")

</div>

One thing I consistently struggle with is after creating/updating a flight plan with one device, including from my browser from my sim computer or multiple tablets l own, I could never continue to work with that flight …

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## [Subscription444](https://forum.navigraph.com/t/subscription444/17557)

<div class="topic-metadata">

**Author:** [@ElevatedAirliner15](https://forum.navigraph.com/u/ElevatedAirliner15)\
**Replies:** 0\
**Last updated:** [November 11, 2024, 11:07am UTC](https://forum.navigraph.com/t/subscription444/17557 "2024-11-11T11:07:34Z")

</div>

Is there a free trial or guaranteed money back to try for the first month because I don’t want to get it and then it not work or me not like it because that’s wasted money

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## [PMDG737 Xbox S](https://forum.navigraph.com/t/pmdg737-xbox-s/16219)

<div class="topic-metadata">

**Author:** [@Kinmo7](https://forum.navigraph.com/u/Kinmo7)\
**Replies:** 7\
**Last updated:** [November 7, 2024, 4:56am UTC](https://forum.navigraph.com/t/pmdg737-xbox-s/16219 "2024-11-07T04:56:46Z")

</div>

Hello! I recently just purchased the PMDG 737 on Xbox S. I was able to like my account to navigraph but my problem is that when I try to enter my simbrief alias into the EFB, it’s stuck on “none” no matter what I do. I h…

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## [Any job openings?](https://forum.navigraph.com/t/any-job-openings/17374)

<div class="topic-metadata">

**Author:** [@fgrivel](https://forum.navigraph.com/u/fgrivel)\
**Replies:** 1\
**Last updated:** [October 31, 2024, 3:25pm UTC](https://forum.navigraph.com/t/any-job-openings/17374 "2024-10-31T15:25:08Z")

</div>

Hi all, just a quick question: is Simbrief and/or Navigraph hiring by any chance, even on an adhoc/freelance basis? I can’t find a link or relatively recent info on this and I’d love to know if there are vacancies.

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## [Wrong airport name](https://forum.navigraph.com/t/wrong-airport-name/17357)

<div class="topic-metadata">

**Author:** [@AaronLIU101](https://forum.navigraph.com/u/AaronLIU101)\
**Replies:** 0\
**Last updated:** [October 30, 2024, 1:59pm UTC](https://forum.navigraph.com/t/wrong-airport-name/17357 "2024-10-30T13:59:23Z")

</div>

Hi there, As I exploring Navigraph website - Airports in China, Pr Of, I found there is an airport located in China PRC named wrong. According to Chinese meaning, ZWKC’s name should be Kuqa Qiuci, instead of Guici. …

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## [Payment Problem](https://forum.navigraph.com/t/payment-problem/17273)

<div class="topic-metadata">

**Author:** [@PassengerLanding636](https://forum.navigraph.com/u/PassengerLanding636)\
**Replies:** 3\
**Last updated:** [October 26, 2024, 10:09am UTC](https://forum.navigraph.com/t/payment-problem/17273 "2024-10-26T10:09:45Z")

</div>

Good eavning I have a problem with my payment method I have account with navigaraph and I can’t get a username for my nivigraph mappings how can I obtain a username for navigraph

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## [New member](https://forum.navigraph.com/t/new-member/17242)

<div class="topic-metadata">

**Author:** [@skyraider55](https://forum.navigraph.com/u/skyraider55)\
**Replies:** 1\
**Last updated:** [October 17, 2024, 9:01am UTC](https://forum.navigraph.com/t/new-member/17242 "2024-10-17T09:01:29Z")

</div>

Hello, I´m a new user of this marvellous tool. Being a retired airliner it adds a lot of fun to my x-Plane operations and keeps me “current” All the best Hans

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## [Constantly Logged Out](https://forum.navigraph.com/t/constantly-logged-out/10087)

<div class="topic-metadata">

**Author:** [@alepro](https://forum.navigraph.com/u/alepro)\
**Replies:** 18\
**Last updated:** [October 2, 2024, 2:16pm UTC](https://forum.navigraph.com/t/constantly-logged-out/10087 "2024-10-02T14:16:02Z")

</div>

Dear Navigraph Team, I’d like to offer you a deal: I will continue to pay for the service in full, and you, Navigraph, will in return agree to render the service I paid for, without interruption, and specifically withou…

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## [AUTOROUTE on LOW Airspace](https://forum.navigraph.com/t/autoroute-on-low-airspace/16908)

<div class="topic-metadata">

**Author:** [@Gualdemar](https://forum.navigraph.com/u/Gualdemar)\
**Replies:** 1\
**Last updated:** [September 25, 2024, 3:47pm UTC](https://forum.navigraph.com/t/autoroute-on-low-airspace/16908 "2024-09-25T15:47:54Z")

</div>

Autoroute is not creating low airspace routes. When selected creates HI Airspacer routes anyways. It started with the recent update.

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## [Error code when importing](https://forum.navigraph.com/t/error-code-when-importing/16872)

<div class="topic-metadata">

**Author:** [@ClimbingFuselage273](https://forum.navigraph.com/u/ClimbingFuselage273)\
**Replies:** 0\
**Last updated:** [September 8, 2024, 3:08am UTC](https://forum.navigraph.com/t/error-code-when-importing/16872 "2024-09-08T03:08:36Z")

</div>

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## [Credit card](https://forum.navigraph.com/t/credit-card/16656)

<div class="topic-metadata">

**Author:** [@Noel20101026](https://forum.navigraph.com/u/Noel20101026)\
**Replies:** 0\
**Last updated:** [August 14, 2024, 3:26pm UTC](https://forum.navigraph.com/t/credit-card/16656 "2024-08-14T15:26:00Z")

</div>

dear navigraph team! I would like to ask you with the question that this month (August) my bank card has expired (the monthly prepayment has already been deducted), but I have already received the new one. with thanks! N…

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## [Navigraph Sub not Active after paying](https://forum.navigraph.com/t/navigraph-sub-not-active-after-paying/16425)

<div class="topic-metadata">

**Author:** [@medhadia](https://forum.navigraph.com/u/medhadia)\
**Replies:** 4\
**Last updated:** [July 22, 2024, 9:33pm UTC](https://forum.navigraph.com/t/navigraph-sub-not-active-after-paying/16425 "2024-07-22T21:33:09Z")

</div>

Hello! I just payed for yearly sub for navigraph (81 euros) but for some reason it says inactive and its asking me to pay again… should i wait for my account to be activated or is it bugged?

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## [Unable to renew subscription](https://forum.navigraph.com/t/unable-to-renew-subscription/16044)

<div class="topic-metadata">

**Author:** [@LostDaemon](https://forum.navigraph.com/u/LostDaemon)\
**Replies:** 3\
**Last updated:** [July 4, 2024, 9:54pm UTC](https://forum.navigraph.com/t/unable-to-renew-subscription/16044 "2024-07-04T21:54:52Z")

</div>

Hello! I’m not sure if this is a proper place to discuss payment issues, but I send an email with my case description to the recommended email: account@navigraph.com on May 12 2024 no answer (even automatic) after a mon…

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## [Unable to login to navigraph account](https://forum.navigraph.com/t/unable-to-login-to-navigraph-account/15985)

<div class="topic-metadata">

**Author:** [@Crazychris](https://forum.navigraph.com/u/Crazychris)\
**Replies:** 1\
**Last updated:** [June 12, 2024, 3:47am UTC](https://forum.navigraph.com/t/unable-to-login-to-navigraph-account/15985 "2024-06-12T03:47:00Z")

</div>

Hi, i have recently ran into an issue when trying to login to navigraph.com site, i put in my email and password and told to check it for the confirmation code, but i get nothing. I have waited 10 mins even 30 mins and i…

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## [Performance Calculator - Landing minimum](https://forum.navigraph.com/t/performance-calculator-landing-minimum/15851)

<div class="topic-metadata">

**Author:** [@sawiczja](https://forum.navigraph.com/u/sawiczja)\
**Replies:** 14\
**Last updated:** [June 1, 2024, 2:49am UTC](https://forum.navigraph.com/t/performance-calculator-landing-minimum/15851 "2024-06-01T02:49:55Z")

</div>

Why such MESSAGES: MAX RUNWAY WEIGHT EXCEEDED: 58.4 appears, when LW is 66.5T and MaxLW is 67.4T. There is OK in Performance & Tools sheet. LANDING PERFORMANCE C-GTLT A320-271N PW1127G-JM RUNWAY AND WEATHER: APT E…

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## [Annotations](https://forum.navigraph.com/t/annotations/15897)

<div class="topic-metadata">

**Author:** [@C141BFE](https://forum.navigraph.com/u/C141BFE)\
**Replies:** 0\
**Last updated:** [May 31, 2024, 6:15pm UTC](https://forum.navigraph.com/t/annotations/15897 "2024-05-31T18:15:49Z")

</div>

I just want to say since the major overhaul and greatly improved interface, you guys never stop bringing incredibly useful features to the program. Annotations are no exception. You guys get it, as a developer and how …

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## [Flickering Flight Plan Page](https://forum.navigraph.com/t/flickering-flight-plan-page/15853)

<div class="topic-metadata">

**Author:** [@stevieg747](https://forum.navigraph.com/u/stevieg747)\
**Replies:** 1\
**Last updated:** [May 29, 2024, 8:09pm UTC](https://forum.navigraph.com/t/flickering-flight-plan-page/15853 "2024-05-29T20:09:14Z")

</div>

Hi, is there issues with the website of late? Im in the Flight Planning page and the screen flickers and locks up, this page here… 2024-05-29 18-24-02.mkv (7.3 MB)

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## [Subscription payment not processing](https://forum.navigraph.com/t/subscription-payment-not-processing/15764)

<div class="topic-metadata">

**Author:** [@dgglas](https://forum.navigraph.com/u/dgglas)\
**Replies:** 1\
**Last updated:** [May 20, 2024, 12:11am UTC](https://forum.navigraph.com/t/subscription-payment-not-processing/15764 "2024-05-20T00:11:04Z")

</div>

I tried to purchase an unlimited plan. After entering my payment information the “Processing Payment” with the spinning circle appeared, then disappeared and I’m back on the subscription page. “My Subscriptions” page sh…

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## [Trying to buy navigraph subscription](https://forum.navigraph.com/t/trying-to-buy-navigraph-subscription/15658)

<div class="topic-metadata">

**Author:** [@SylentPG](https://forum.navigraph.com/u/SylentPG)\
**Replies:** 1\
**Last updated:** [May 10, 2024, 12:28am UTC](https://forum.navigraph.com/t/trying-to-buy-navigraph-subscription/15658 "2024-05-10T00:28:44Z")

</div>

My bank account only allows payments in pounds but on your website, the payment is in euros and it my card keeps getting declined for that reason. Is there anyway to fix this? Thanks, George

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## [Missing European airport](https://forum.navigraph.com/t/missing-european-airport/15546)

<div class="topic-metadata">

**Author:** [@STHewitt](https://forum.navigraph.com/u/STHewitt)\
**Replies:** 2\
**Last updated:** [April 28, 2024, 2:33am UTC](https://forum.navigraph.com/t/missing-european-airport/15546 "2024-04-28T02:33:52Z")

</div>

I have tried to flight plan into Jūrmala EVJA (Latvia) and could not via SimBrief. Is this an error in NAVIGRAPH or SimBrief, please?

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## [UFT und MCDU](https://forum.navigraph.com/t/uft-und-mcdu/15506)

<div class="topic-metadata">

**Author:** [@Hybbeneth](https://forum.navigraph.com/u/Hybbeneth)\
**Replies:** 3\
**Last updated:** [April 23, 2024, 12:48am UTC](https://forum.navigraph.com/t/uft-und-mcdu/15506 "2024-04-23T00:48:27Z")

</div>

We shall use your suggestion for potential enhancements and new functionality. So, please be as detailed as you can. For SimBrief feature requests, please see Feature Requests - Navigraph Only one issue per thread s…

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## [No active subscriptions?](https://forum.navigraph.com/t/no-active-subscriptions/4744)

<div class="topic-metadata">

**Author:** [@Brianj](https://forum.navigraph.com/u/Brianj)\
**Replies:** 7\
**Last updated:** [April 17, 2024, 2:38am UTC](https://forum.navigraph.com/t/no-active-subscriptions/4744 "2024-04-17T02:38:38Z")

</div>

I am a ultimate subscriber, yet in my Account under subscriptions it says “You have no active subscriptions” and there is a constant rotating circle icon. Please correct this. Thaank you. Brianj

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## [Just signed up but dont know waht to do next](https://forum.navigraph.com/t/just-signed-up-but-dont-know-waht-to-do-next/13181)

<div class="topic-metadata">

**Author:** [@TakeoffCopilot162](https://forum.navigraph.com/u/TakeoffCopilot162)\
**Replies:** 3\
**Last updated:** [April 16, 2024, 3:17am UTC](https://forum.navigraph.com/t/just-signed-up-but-dont-know-waht-to-do-next/13181 "2024-04-16T03:17:37Z")

</div>

:face\_with\_raised\_eyebrow: I tried to put a new message to explain about myself or see which topic/mew post? HELP

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## [Navigraph Charts and paused subscription](https://forum.navigraph.com/t/navigraph-charts-and-paused-subscription/15326)

<div class="topic-metadata">

**Author:** [@728Family](https://forum.navigraph.com/u/728Family)\
**Replies:** 2\
**Last updated:** [April 2, 2024, 1:30pm UTC](https://forum.navigraph.com/t/navigraph-charts-and-paused-subscription/15326 "2024-04-02T13:30:32Z")

</div>

Hello, can I continue using the charts functionality with my last airac cycle after pausing the subscription?

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## [Repeatedly signed out of all apps](https://forum.navigraph.com/t/repeatedly-signed-out-of-all-apps/14693)

<div class="topic-metadata">

**Author:** [@blu3bird23](https://forum.navigraph.com/u/blu3bird23)\
**Replies:** 9\
**Last updated:** [March 27, 2024, 4:00pm UTC](https://forum.navigraph.com/t/repeatedly-signed-out-of-all-apps/14693 "2024-03-27T16:00:00Z")

</div>

Hello Malte, im facing the same issue. Every 2 or 3 days i have to login and link the Account with Charts, Simlink and Hub. Simlink: 1.1.34.2901 Navigraph Hub: 1.2.6 Charts: 8.32.0 Kind Regards, Kevin

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## [Tooltips on Menus](https://forum.navigraph.com/t/tooltips-on-menus/15012)

<div class="topic-metadata">

**Author:** [@michaelfairburn](https://forum.navigraph.com/u/michaelfairburn)\
**Replies:** 3\
**Last updated:** [March 8, 2024, 10:06pm UTC](https://forum.navigraph.com/t/tooltips-on-menus/15012 "2024-03-08T22:06:00Z")

</div>

Hi guys, any chance of getting tooltips on this options menu?

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## [How i change my nickname on navigraph?](https://forum.navigraph.com/t/how-i-change-my-nickname-on-navigraph/14937)

<div class="topic-metadata">

**Author:** [@bocicoco](https://forum.navigraph.com/u/bocicoco)\
**Replies:** 3\
**Last updated:** [February 24, 2024, 11:46pm UTC](https://forum.navigraph.com/t/how-i-change-my-nickname-on-navigraph/14937 "2024-02-24T23:46:37Z")

</div>

hello i can’t found where i can chnage my nickname here on navigraph, the account was created before the acquisition of simbrief

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## [Can't get Navagraph to become operational after all the downloads](https://forum.navigraph.com/t/cant-get-navagraph-to-become-operational-after-all-the-downloads/14895)

<div class="topic-metadata">

**Author:** [@teetzell](https://forum.navigraph.com/u/teetzell)\
**Replies:** 7\
**Last updated:** [February 23, 2024, 4:29pm UTC](https://forum.navigraph.com/t/cant-get-navagraph-to-become-operational-after-all-the-downloads/14895 "2024-02-23T16:29:12Z")

</div>

Can anyone give me step by step instructions on how to download Navagraph products needed to install in X-Plane 12 that I can actually use like in all the videos as if I were a 68 years old and not very computer savy. I …

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## [Happy homecoming](https://forum.navigraph.com/t/happy-homecoming/14897)

<div class="topic-metadata">

**Author:** [@footfall](https://forum.navigraph.com/u/footfall)\
**Replies:** 0\
**Last updated:** [February 21, 2024, 2:57pm UTC](https://forum.navigraph.com/t/happy-homecoming/14897 "2024-02-21T14:57:33Z")

</div>

After a brief trip, everything is working very nicely. Thank you for the help, Richard!

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## [Automatically remove feature votes when a feature is implemented](https://forum.navigraph.com/t/automatically-remove-feature-votes-when-a-feature-is-implemented/14729)

<div class="topic-metadata">

**Author:** [@dlrk56](https://forum.navigraph.com/u/dlrk56)\
**Replies:** 5\
**Last updated:** [February 6, 2024, 10:34am UTC](https://forum.navigraph.com/t/automatically-remove-feature-votes-when-a-feature-is-implemented/14729 "2024-02-06T10:34:05Z")

</div>

This is obviously a meta feature request, but it came to mind when I tried to vote up a feature and couldn’t. Of course, I don’t know if this is technically feasible with the board software. Could the forum automaticall…

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