# General **URL:** https://forum.navigraph.com/c/charts/charts-general/15.md [Latest](https://forum.navigraph.com/latest.md) · [Categories](https://forum.navigraph.com/categories.md) · [Tags](https://forum.navigraph.com/tags.md) --- ## [Charts Error when updating](https://forum.navigraph.com/t/charts-error-when-updating/598)
**Author:** [@TonyNew1](https://forum.navigraph.com/u/TonyNew1)\ **Replies:** 8\ **Last updated:** [November 28, 2020, 9:56pm UTC](https://forum.navigraph.com/t/charts-error-when-updating/598 "2020-11-28T21:56:48Z")
Hi , I have been trying to see if their is an update .Its checked and tried to install and what i put up above comes up. (Error when updating) Can you help please. Regards TonyNew1 --- ## [About the General category](https://forum.navigraph.com/t/about-the-general-category/118)
**Author:** [@Ian](https://forum.navigraph.com/u/Ian)\ **Replies:** 11\ **Last updated:** [May 11, 2023, 5:48pm UTC](https://forum.navigraph.com/t/about-the-general-category/118 "2023-05-11T17:48:39Z")
Post here for Charts issues which are not specifically Charts Desktop, Charts Cloud, Charts iOS and Charts Android. --- ## [Navigraph Chrts.exe is not a valid WIN32 application](https://forum.navigraph.com/t/navigraph-chrts-exe-is-not-a-valid-win32-application/24582)
**Author:** [@Rainieri](https://forum.navigraph.com/u/Rainieri)\ **Replies:** 0\ **Last updated:** [October 18, 2026, 12:26pm UTC](https://forum.navigraph.com/t/navigraph-chrts-exe-is-not-a-valid-win32-application/24582 "2026-10-18T12:26:16Z")
Hallo Gents. I use your programme NAVIGRAPH Charts for many years on my PC with OS WIN7/32bit. Since the last NAVIGRAPH Charts update to version 8.45.0 a few days ago, I get the error MSG “Navigraph Chrts.exe is not a… --- ## [Simlink broken since new Charts App update](https://forum.navigraph.com/t/simlink-broken-since-new-charts-app-update/24484)
**Author:** [@blk137](https://forum.navigraph.com/u/blk137)\ **Replies:** 22\ **Last updated:** [October 18, 2026, 8:56am UTC](https://forum.navigraph.com/t/simlink-broken-since-new-charts-app-update/24484 "2026-10-18T08:56:29Z")
Hello, Simlink integration with charts android app has broken it no longer tracks my plane anymore, this has only happened since the latest update to the app? Thanks, Blake --- ## [Only Airport chart for VQPR?](https://forum.navigraph.com/t/only-airport-chart-for-vqpr/24571)
**Author:** [@marloscaida](https://forum.navigraph.com/u/marloscaida)\ **Replies:** 3\ **Last updated:** [October 17, 2026, 5:35am UTC](https://forum.navigraph.com/t/only-airport-chart-for-vqpr/24571 "2026-10-17T05:35:45Z")
In the Navigraph Charts desktop app (Windows) version 8.45.0, build 7a97d68, there are no approach charts for RWY15 or RWY33 at Paro Airport, Bhutan (VQPR). I am not expecting SIDs or STARs—just an RNP approach for those… --- ## [Missing SIDs from bottom pinboard](https://forum.navigraph.com/t/missing-sids-from-bottom-pinboard/24568)
**Author:** [@Supera380](https://forum.navigraph.com/u/Supera380)\ **Replies:** 0\ **Last updated:** [October 16, 2026, 1:01pm UTC](https://forum.navigraph.com/t/missing-sids-from-bottom-pinboard/24568 "2026-10-16T13:01:06Z")
Hi, In the last day or so, I have noticed that when planning a new route in Charts, the SID tab is missing even though the departure airport and SID have been selected. This only affects the SID whereas the STAR and App… --- ## [Title: Moving map not updating live on Android (tablet & phone) – works on PC Hello, The own-ship position does not update live in the Navigraph Charts app on Android. It only shows the new position when I manually refresh. This happens on both my Andro](https://forum.navigraph.com/t/title-moving-map-not-updating-live-on-android-tablet-phone-works-on-pc-hello-the-own-ship-position-does-not-update-live-in-the-navigraph-charts-app-on-android-it-only-shows-the-new-position-when-i-manually-refresh-this-happens-on-both-my-andro/24564)
**Author:** [@hutteen15](https://forum.navigraph.com/u/hutteen15)\ **Replies:** 0\ **Last updated:** [October 16, 2026, 12:09am UTC](https://forum.navigraph.com/t/title-moving-map-not-updating-live-on-android-tablet-phone-works-on-pc-hello-the-own-ship-position-does-not-update-live-in-the-navigraph-charts-app-on-android-it-only-shows-the-new-position-when-i-manually-refresh-this-happens-on-both-my-andro/24564 "2026-10-16T00:09:32Z")
The own-ship position does not update live in the Navigraph Charts app on Android. It only shows the new position when I manually refresh. This happens on both my Android tablet and my Android phone. - Simlink 1.1.41.180… --- ## [KCLT Charts dont match up with MSFS24 and Say Intentionions](https://forum.navigraph.com/t/kclt-charts-dont-match-up-with-msfs24-and-say-intentionions/24538)
**Author:** [@Christmas1K](https://forum.navigraph.com/u/Christmas1K)\ **Replies:** 3\ **Last updated:** [October 14, 2026, 5:40am UTC](https://forum.navigraph.com/t/kclt-charts-dont-match-up-with-msfs24-and-say-intentionions/24538 "2026-10-14T05:40:13Z")
when You go into or Depart Charlotte International, SI will tell you to go take a taxi way, and when you look on the Navigraph Charts its not there at all. for example Taxi lane E14. Doesn’t exist on the charts but in ga… --- ## [Am I misunderstanding what Cloud Cover layer means?](https://forum.navigraph.com/t/am-i-misunderstanding-what-cloud-cover-layer-means/24543)
**Author:** [@imjonmi](https://forum.navigraph.com/u/imjonmi)\ **Replies:** 2\ **Last updated:** [October 13, 2026, 9:40pm UTC](https://forum.navigraph.com/t/am-i-misunderstanding-what-cloud-cover-layer-means/24543 "2026-10-13T21:40:22Z")
Hello, If I am flying at FL400, and there is a solid layer of clouds beneath me at say FL370, I don’t understand why the Cloud Cover chart shows 0 coverage at FL400? If I want to see cloud coverage, I need to constantly … --- ## [Real ATIS availability](https://forum.navigraph.com/t/real-atis-availability/14224)
**Author:** [@PAWE57](https://forum.navigraph.com/u/PAWE57)\ **Replies:** 7\ **Last updated:** [October 12, 2026, 10:50pm UTC](https://forum.navigraph.com/t/real-atis-availability/14224 "2026-10-12T22:50:05Z")
Hello why is real ATIS apparently available only in the US, not in Europe ? Thanks --- ## [KEWR - LIB5 Departure](https://forum.navigraph.com/t/kewr-lib5-departure/24513)
**Author:** [@TurbulentTransponde1](https://forum.navigraph.com/u/TurbulentTransponde1)\ **Replies:** 0\ **Last updated:** [October 10, 2026, 11:28am UTC](https://forum.navigraph.com/t/kewr-lib5-departure/24513 "2026-10-10T11:28:59Z")
When importing flights from KEWR, the LIB5 SID chart does not show up in the SID options. However, when manually navigating to the KEWR Airport and looking at the SIDs charts, it is there. Can this be resolved please so … --- ## [Runway modes in Australian ATISes](https://forum.navigraph.com/t/runway-modes-in-australian-atises/24510)
**Author:** [@aydoh8](https://forum.navigraph.com/u/aydoh8)\ **Replies:** 3\ **Last updated:** [October 10, 2026, 4:17am UTC](https://forum.navigraph.com/t/runway-modes-in-australian-atises/24510 "2026-10-10T04:17:18Z")
Hi there, Just reporting an issue with how the system recognises what runways are in use at airports in Australia when ATC is online. Any airport with parallel runways (specifically YBBN and YSSY and soon YPPH) usually … --- ## [Lost email and password info](https://forum.navigraph.com/t/lost-email-and-password-info/24483)
**Author:** [@FlyingPassenger80557](https://forum.navigraph.com/u/FlyingPassenger80557)\ **Replies:** 1\ **Last updated:** [October 8, 2026, 6:59am UTC](https://forum.navigraph.com/t/lost-email-and-password-info/24483 "2026-10-08T06:59:49Z")
I have lost my email and password info. Cannot log into charts. I have created another account. Is there a way to not have to buy subscription again? Just renewed it on 10-01-2026. --- ## [KCLT - Charlotte (Douglas)](https://forum.navigraph.com/t/kclt-charlotte-douglas/24485)
**Author:** [@Pengie11146134](https://forum.navigraph.com/u/Pengie11146134)\ **Replies:** 1\ **Last updated:** [October 8, 2026, 6:05am UTC](https://forum.navigraph.com/t/kclt-charlotte-douglas/24485 "2026-10-08T06:05:45Z")
Very confused (and it may be an X-Plane 11 issue) but the runways for KCLT in Navigraph Charts don’t correspond to runways in X-Plane 11. Is this a Navigraph or X-Plane issue? Help! Thanks! --- ## [Capetown fact](https://forum.navigraph.com/t/capetown-fact/24475)
**Author:** [@DaveBuuurns](https://forum.navigraph.com/u/DaveBuuurns)\ **Replies:** 5\ **Last updated:** [October 7, 2026, 7:20pm UTC](https://forum.navigraph.com/t/capetown-fact/24475 "2026-10-07T19:20:58Z")
Hi all so for the past 3 months there’s been NO STARS for FACT runway 19 any ideas ??? --- ## [Helicopter Charts not accessible](https://forum.navigraph.com/t/helicopter-charts-not-accessible/23953)
**Author:** [@fabristunt](https://forum.navigraph.com/u/fabristunt)\ **Replies:** 5\ **Last updated:** [October 2, 2026, 8:39am UTC](https://forum.navigraph.com/t/helicopter-charts-not-accessible/23953 "2026-10-02T08:39:24Z")
Hi there! I noticed here that apparently we also have copter charts, but I cannot access them. Neither by clicking open in charts, nor by looking for KJRA in the desktop App can I access them. Am I missing some kind … --- ## [Incorrect near-360° loop shown for EGGW MATCH 3Y / MATC3Y departure](https://forum.navigraph.com/t/incorrect-near-360-loop-shown-for-eggw-match-3y-matc3y-departure/24119)
**Author:** [@wahltho](https://forum.navigraph.com/u/wahltho)\ **Replies:** 4\ **Last updated:** [October 1, 2026, 8:12am UTC](https://forum.navigraph.com/t/incorrect-near-360-loop-shown-for-eggw-match-3y-matc3y-departure/24119 "2026-10-01T08:12:20Z")
Hello, Navigraph Charts displays an additional large, almost complete loop near EGGW when selecting the MATCH 3Y departure from Runway 25. Test details: Airport: EGGW London Luton Runway: 25 Procedure: MATCH 3Y, abbr… --- ## [VFR Chart Overlap Issue - Montana](https://forum.navigraph.com/t/vfr-chart-overlap-issue-montana/24398)
**Author:** [@PilotedGroundcrew801](https://forum.navigraph.com/u/PilotedGroundcrew801)\ **Replies:** 1\ **Last updated:** [October 1, 2026, 7:18am UTC](https://forum.navigraph.com/t/vfr-chart-overlap-issue-montana/24398 "2026-10-01T07:18:38Z")
The VFR sectional in the Montana area and south has a stitching issue and some information is missing or difficult to read. --- ## [Confusion about VFR VP idents](https://forum.navigraph.com/t/confusion-about-vfr-vp-idents/24381)
**Author:** [@HawkerHurricane](https://forum.navigraph.com/u/HawkerHurricane)\ **Replies:** 0\ **Last updated:** [September 28, 2026, 7:18pm UTC](https://forum.navigraph.com/t/confusion-about-vfr-vp-idents/24381 "2026-09-28T19:18:22Z")
Hello! I have a little confusion here, not sure if I’m missing something, or there are other problems… I wanted to set up a flight with VFR points in the SWS Kodiak for example, but of course, it’s system only accept V… --- ## [Unable to sign in to Navigraph Charts on Windows and mobile apps](https://forum.navigraph.com/t/unable-to-sign-in-to-navigraph-charts-on-windows-and-mobile-apps/24361)
**Author:** [@Tinharilaza](https://forum.navigraph.com/u/Tinharilaza)\ **Replies:** 4\ **Last updated:** [September 28, 2026, 11:31am UTC](https://forum.navigraph.com/t/unable-to-sign-in-to-navigraph-charts-on-windows-and-mobile-apps/24361 "2026-09-28T11:31:40Z")
Hello Navigraph Support, I am currently experiencing a login issue with Navigraph Charts on all standalone applications. I can successfully sign in and use Navigraph Charts through a web browser, so my account and cred… --- ## [LIPX ILS 04 Freq Error](https://forum.navigraph.com/t/lipx-ils-04-freq-error/24369)
**Author:** [@1085364](https://forum.navigraph.com/u/1085364)\ **Replies:** 1\ **Last updated:** [September 26, 2026, 5:49pm UTC](https://forum.navigraph.com/t/lipx-ils-04-freq-error/24369 "2026-09-26T17:49:32Z")
This was noted in 2021, but is still there! Correct freq is 117.75 - please update the chart. I am using FSLabs A320 series with Prepar3D v5.4. --- ## [Charts and Simbrief not loading/very slow](https://forum.navigraph.com/t/charts-and-simbrief-not-loading-very-slow/24299)
**Author:** [@cbruce](https://forum.navigraph.com/u/cbruce)\ **Replies:** 6\ **Last updated:** [September 25, 2026, 7:00am UTC](https://forum.navigraph.com/t/charts-and-simbrief-not-loading-very-slow/24299 "2026-09-25T07:00:10Z")
Hi, I have noticed recently, especially on Sundays and happened today 13/09, that Navigraph Charts and Simbrief become almost unusable: when you click on a pinned chart it won’t appear, simbrief wxr refresh times out, s… --- ## [Missing STAR plates in Navigraph](https://forum.navigraph.com/t/missing-star-plates-in-navigraph/24333)
**Author:** [@AviationYoke730](https://forum.navigraph.com/u/AviationYoke730)\ **Replies:** 1\ **Last updated:** [September 20, 2026, 11:39am UTC](https://forum.navigraph.com/t/missing-star-plates-in-navigraph/24333 "2026-09-20T11:39:50Z")
Hello everyone, Since a few days I am missing the STAR and SID plates for a lot of flights when i file a flight. Please see the screenshot below. In this case I have the SID for OOMS but I miss the STAR for OMDB. I know… --- ## [Simlink Keeps requesting Log-in to Navigraph](https://forum.navigraph.com/t/simlink-keeps-requesting-log-in-to-navigraph/24331)
**Author:** [@kanadaken](https://forum.navigraph.com/u/kanadaken)\ **Replies:** 3\ **Last updated:** [September 19, 2026, 11:27pm UTC](https://forum.navigraph.com/t/simlink-keeps-requesting-log-in-to-navigraph/24331 "2026-09-19T23:27:03Z")
Since yesterday, when I turned my PC on, Simlink prompts me to sign into Navigraph. When I did sign in with my password, it went to a frozen screen with a reset button. I tried many times with the same results, and then … --- ## [Missing ILS RWY 32L (TEMP) 11-1-0 at RJOO](https://forum.navigraph.com/t/missing-ils-rwy-32l-temp-11-1-0-at-rjoo/24306)
**Author:** [@Figadas](https://forum.navigraph.com/u/Figadas)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 1:58pm UTC](https://forum.navigraph.com/t/missing-ils-rwy-32l-temp-11-1-0-at-rjoo/24306 "2026-09-15T13:58:58Z")
Hello, there’s a TEMP approach plate for Osaka Itami RJOO that is missing from the web version of charts, the Windows version of charts and the iOS version too, even though my FSLabs A21N linked to my Navigraph account s… --- ## [Rogers Data VFR charts overlay when zooming](https://forum.navigraph.com/t/rogers-data-vfr-charts-overlay-when-zooming/23409)
**Author:** [@Farro00](https://forum.navigraph.com/u/Farro00)\ **Replies:** 4\ **Last updated:** [September 14, 2026, 3:22pm UTC](https://forum.navigraph.com/t/rogers-data-vfr-charts-overlay-when-zooming/23409 "2026-09-14T15:22:07Z")
I was flying in italy and i noticed in more than one area that the map you see when zoomed out is lacking some info and when zooming in there are conflicting layers / borders. I’ll add some screenshots of the issue. Thes… --- ## [Helicopter issues in Navigraph](https://forum.navigraph.com/t/helicopter-issues-in-navigraph/24290)
**Author:** [@francois0dupie](https://forum.navigraph.com/u/francois0dupie)\ **Replies:** 7\ **Last updated:** [September 14, 2026, 12:21pm UTC](https://forum.navigraph.com/t/helicopter-issues-in-navigraph/24290 "2026-09-14T12:21:24Z")
Good day, I have requested Heli data for my country in the past but received no response. Please Navigraph, we want more options for Helicopters in Navigraph in general. I’m currently flying North Sea missions and the … --- ## [Labels for ATC positions that cross 180E/W display on wrong side of globe](https://forum.navigraph.com/t/labels-for-atc-positions-that-cross-180e-w-display-on-wrong-side-of-globe/24291)
**Author:** [@nick.johnston](https://forum.navigraph.com/u/nick.johnston)\ **Replies:** 0\ **Last updated:** [September 13, 2026, 6:23am UTC](https://forum.navigraph.com/t/labels-for-atc-positions-that-cross-180e-w-display-on-wrong-side-of-globe/24291 "2026-09-13T06:23:59Z")
Just noticed that the ATC label for NZZO (which spans the antimeridian) is displaying in the South Atlantic. Looks like the longitude of the label is being derived by averaging the eastern and western extents of t… --- ## [BGJN Update? Chart](https://forum.navigraph.com/t/bgjn-update-chart/24274)
**Author:** [@Petterstor](https://forum.navigraph.com/u/Petterstor)\ **Replies:** 2\ **Last updated:** [September 11, 2026, 4:17pm UTC](https://forum.navigraph.com/t/bgjn-update-chart/24274 "2026-09-11T16:17:28Z")
Hey this airport has new runway it’s not updated here on the charts. --- ## [VQPR charts are missing](https://forum.navigraph.com/t/vqpr-charts-are-missing/24278)
**Author:** [@stassone](https://forum.navigraph.com/u/stassone)\ **Replies:** 1\ **Last updated:** [September 11, 2026, 3:27pm UTC](https://forum.navigraph.com/t/vqpr-charts-are-missing/24278 "2026-09-11T15:27:07Z")
please add charts for VQPR airport [Next page](https://forum.navigraph.com/c/charts/charts-general/15.md?page=1)